Call Anthony on 020 8545 9660

Flexible support

We are committed to offering high-quality service and support our clients as much as we support their computers.

We aim to;

• Resolve 80% of problems in 60 minutes or less
• Put the right engineer on the right task
• Utilise our knowledge of small business we have built up over 8 years
• Encourage clients to give feedback so we can improve our service
• Identify training needs, ways to increase productivity and ways to minimise your ongoing support costs.

On site support

Onsite support plays an important role in us helping your staff understand and take full advantage of the complex systems that surround them.  Our significant investment in training means this support is given by high quality experienced engineers, accredited by all the leading manufacturers. This human to human interface provides dedicated support not faceless subcontractors.  

We offer onsite support in a maximum of 4 hours as standard, but if you need support faster then talk to us.  

For more information on our packages click here

Remote Support 
When you need a quick response our Remote support allows the engineers to get on with the job fast. Whether you need general support or fault diagnosis it is achieved with minimal interference to you.  For more information on our packages click here

Other Areas of Support

Patch Management 
All onsite support visits include an inspection of software to ensure you are running the latest versions.

Holiday Cover
If you have the need for paternity or maternity cover, holiday or long term sickness, we offer competitive rates to maintain the level of support your team and business require.

Out of Hours 
Sometimes there just aren't enough hours available; your IT teams might work fixed hours, special projects, bidding process or perhaps travelling overseas. If you need to extend the length of the working day we can give you that extra bit of cover.

Need extra specialist experience
It can be frustrating when IT can't fix your problem and often you just need some fresh eyes and expertise.  We offer a NO FIX, NO FEE quotation and service.

Systems Upgrade 
It is a very stressful time when you move to a new operating platform, especially if you have never done it before. With our years of experience we can help you plan and give you the resources to make the transition as easy and risk free as possible.

Improve your systems
We have a vast range of Board level experience across a number of strategic areas:

• Disaster Planning
• Strategic Planning
• Performance Audits
• New System Evaluation

For more information on these services contact us now

Here are some of our partners

Abbey Support Ltd
Zeal House, 8 Deer Park Rd,
London SW19 3UU.
Registered in England and Wales 4310690.

Tel: 020 8545 9660
Fax: 020 8545 9661
E-mail: sales@abbeysupport.com
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