Call Anthony on 020 8545 9660

email Sally on sales@abbeysupport.com

 
Abbey Support

Network Contracts

For total reassurance choose a Network contract.

Our Network Contracts cover both network and software administration and can be tailored to your company's IT needs and budget.

"Abbey Support provided a first-class service, including strategic IT advice, prompt response and user support above and beyond any contractual obligation." 

Features

  • Fast response time
  • Easy payment terms
  • Flexible options to suit the level of service required
  • Experienced engineers across common applications including: Sage, ACT, Estatecraft, SOS

Discounts

  • Platinum, Gold & Silver options offer 8% discount if paid yearly in advance, otherwise all options are to be paid by standing order.

Additional Hours

  • Time spent beyond the monthly hours will be charged at our ad-hoc rate with a service discount as follows:
    • The City and West End area discounted rates:  Classic 15% (£93), Silver 20% (£83) and Gold 35% (£67) per hour
    • Local area discounted rates: Classic 15% (£83), Silver 20% (£78) and Gold 40% (£59) per hour

Normal working hours apply to all services and rates are net of VAT. Abbey Support Ltd's standard terms and conditions of business apply.

 

Contract Detail Local Central
Classic
  • Block purchase of time for 5 hours to be used within 3 months 
  • Response within 2 working days
  • Support includes telephone and site visits
 £465 £500
Silver Monthly Retainer of £435 Monthly Retainer of £520
Gold Monthly Retainer of £765 Monthly Retainer of £855
Platinum Up to five PCs:
£660 per month

6-15 PCs:
£980 per month

16-30 PCs:
£1250 per month
31+ POA		 Up to five PCs:
£720 per month

6-15 PCs:
£1050 per month

16-30 PCs:
£1380 per month
31+ PCs POA

 

 

 



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